How To Fix CACSIB371 - Base object type &1 is not a higher-level object to subobject type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 371

• Message text: Base object type &1 is not a higher-level object to subobject type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB371 - Base object type &1 is not a higher-level object to subobject type &2 ?

  The SAP error message CACSIB371 indicates that there is an issue with the relationship between a base object type and a subobject type in the context of SAP's Incentive and Commission Management (ICM) module. Specifically, it suggests that the specified base object type is not recognized as a higher-level object for the given subobject type.
  Cause:
  This error typically arises due to one of the following reasons:
  
  Incorrect Configuration: The configuration settings for the object types in the system may not be set up correctly. The base object type should be defined as a higher-level object for the specified subobject type in the system configuration.
  Data Entry Error: There may be a mistake in the data entry where the wrong object types are being referenced.
  Missing Customization: If the system has been customized, the necessary relationships between object types may not have been established.
  
  Solution:
  To resolve the CACSIB371 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the Incentive and Commission Management module.
  Verify that the base object type is correctly defined as a higher-level object for the subobject type in question.
  Ensure that the relationships between object types are correctly established in the system.
  
  
  
  Review Object Types:
  
  Check the definitions of the base object type and subobject type in the system.
  Make sure that the object types are correctly assigned and that there are no discrepancies.
  
  
  
  Data Validation:
  
  Review the data entries that triggered the error. Ensure that the correct object types are being used and that they match the expected configurations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring object types and their relationships.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who can provide more specific guidance based on your system's configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for ICM.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights.
  Documentation: Review the SAP Help Portal for detailed information on object types and their configurations in the ICM module.
  
  By following these steps, you should be able to identify and resolve the cause of the CACSIB371 error in your SAP system.