How To Fix CACSIB369 - Subobject type &1 is not in the object hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 369

• Message text: Subobject type &1 is not in the object hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB369 - Subobject type &1 is not in the object hierarchy ?

  The SAP error message CACSIB369 indicates that there is an issue with the object hierarchy in the context of SAP's Incentive and Commission Management (ICM) module. Specifically, it suggests that the subobject type specified is not recognized as part of the defined object hierarchy.
  Cause:
  
  Incorrect Subobject Type: The subobject type you are trying to use may not be defined in the system or may not be correctly linked to the parent object type.
  Hierarchy Configuration: The object hierarchy may not be properly configured in the system, leading to the subobject type not being recognized.
  Data Integrity Issues: There may be inconsistencies or missing entries in the database that prevent the system from recognizing the subobject type.
  Custom Development: If there are custom developments or enhancements, they may not be correctly implemented, leading to this error.
  
  Solution:
  
  
  Check Object Hierarchy Configuration:
  
  Go to the configuration settings for the object hierarchy in the SAP system.
  Ensure that the subobject type is correctly defined and linked to the appropriate parent object type.
  
  
  
  Verify Subobject Type:
  
  Check if the subobject type you are using is valid and exists in the system.
  You can do this by navigating to the relevant configuration transaction (e.g., SPRO) and reviewing the settings for the object types.
  
  
  
  Data Consistency Check:
  
  Run any available consistency checks or reports that can help identify issues with the object hierarchy or subobject types.
  Look for any missing or inconsistent entries that may need to be corrected.
  
  
  
  Review Custom Code:
  
  If there are custom developments, review the code to ensure that it correctly handles the object hierarchy and subobject types.
  Make sure that any enhancements or modifications do not interfere with standard functionality.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of the ICM module you are using. There may be known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details of the error message and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE80 (for development).
  SAP Notes: Search for SAP Notes related to CACSIB369 for any patches or updates that may address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CACSIB369 error in your SAP system.