How To Fix CACSIB370 - Base object type &1 is not in object hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 370

• Message text: Base object type &1 is not in object hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB370 - Base object type &1 is not in object hierarchy ?

  The SAP error message CACSIB370, which states "Base object type &1 is not in object hierarchy," typically occurs in the context of SAP's Incentive and Commission Management (ICM) module. This error indicates that the system is unable to find the specified base object type in the defined object hierarchy.
  Cause:
  
  Missing Object Type: The base object type specified in the error message is not defined in the object hierarchy. This could happen if the object type was deleted or never created.
  Incorrect Configuration: There may be a misconfiguration in the object hierarchy settings, leading to the system not recognizing the base object type.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries or incorrect relationships between objects in the hierarchy.
  
  Solution:
  
  
  Check Object Hierarchy:
  
  Navigate to the relevant configuration settings in SAP (usually found in the customizing transaction SPRO).
  Verify that the base object type mentioned in the error message is correctly defined in the object hierarchy.
  If it is missing, you may need to create it or restore it if it was deleted.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration for the object hierarchy is set up correctly. This includes checking the relationships between different object types and ensuring that they are properly linked.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any discrepancies in the data related to the object hierarchy.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables and ensure that all necessary entries are present.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to the Incentive and Commission Management module for specific guidance on object hierarchy configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for troubleshooting.
  SAP Notes: Search for SAP Notes related to CACSIB370 for any specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.