How To Fix CACSIB199 - Cancellation of interface function, no pending posting

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 199

• Message text: Cancellation of interface function, no pending posting

What causes this issue?

A serious error occured during transfer of the commission interface.
Processing had to be canceled.

System Response

Neither the commission case nor the commission document are saved. Just
an action log remains in the commission system.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB199 - Cancellation of interface function, no pending posting ?

  The SAP error message CACSIB199 ("Cancellation of interface function, no pending posting") typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an attempt to cancel a posting or transaction that does not have a corresponding pending posting to cancel.
  Cause:
  
  
  No Pending Postings: The most common cause of this error is that there are no pending postings available for cancellation. This can happen if:
  
  The posting has already been processed or completed.
  The posting was never created in the first place.
  The posting was already canceled or reversed.
  
  
  
  Incorrect Transaction Reference: The transaction or reference number provided for cancellation may not correspond to an existing or valid posting.
  
  
  Timing Issues: There may be timing issues where the system is trying to cancel a posting that has already been finalized or processed in a different session or by another user.
  
  
  Solution:
  
  
  Verify Pending Postings: Check the system for any pending postings that can be canceled. You can do this by navigating to the relevant transaction or report that lists postings.
  
  
  Check Transaction Reference: Ensure that the transaction reference or ID you are using for the cancellation is correct and corresponds to an existing posting.
  
  
  Review System Logs: Look at the system logs or application logs to gather more information about the error. This can provide insights into what might have gone wrong.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for the specific module you are working with (SAP CC or SAP CI) to understand the expected behavior and any prerequisites for cancellation.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC or CI that can help you manage postings and cancellations.
  User Permissions: Ensure that the user attempting the cancellation has the necessary permissions to perform this action.
  
  By following these steps, you should be able to diagnose and resolve the CACSIB199 error in your SAP environment.