How To Fix CACSIB197 - Application & is live - version '*' is therefore not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 197

• Message text: Application & is live - version '*' is therefore not allowed

What causes this issue?

You called the commissions interface with the generic version flag "*".
This is not allowed in productive applications.

System Response

As there is a danger of field incompatibility and/or data transfer
errors, the commission case cannot be accepted. The interface rejects
the commission case.

Procedure for System Administrators

Reconcile the outbound interface of your operational system with the
inbound interface of the commission system, and provide the interface
with the correct version of the commission system (currently version
&V2&).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB197 - Application & is live - version '*' is therefore not allowed ?

  The SAP error message CACSIB197 typically indicates that there is an issue with the version of the application you are trying to use in the context of SAP Convergent Charging (SAP CC). The message suggests that the application is live, and the version you are attempting to use is not allowed because it does not match the expected versioning rules or configurations.
  Cause:
  
  Version Mismatch: The application version you are trying to deploy or use is not compatible with the current live version of the application in the SAP system.
  Configuration Issues: There may be configuration settings that restrict the use of certain versions of the application.
  Deployment Issues: The application might not have been properly deployed or activated in the system.
  System Settings: The system may have specific settings that prevent the use of certain versions for live applications.
  
  Solution:
  
  Check Application Version: Verify the version of the application you are trying to use. Ensure that it matches the version that is currently live in the system.
  Review Configuration: Look into the configuration settings of the SAP CC to see if there are any restrictions on the versions that can be used.
  Deploy Correct Version: If you have a newer version that you want to use, ensure that it is properly deployed and activated in the system. You may need to follow the deployment procedures to make it live.
  Consult Documentation: Refer to the SAP documentation for Convergent Charging to understand the versioning rules and any specific requirements for the application.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and versioning of your system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Version Management: Familiarize yourself with the version management features in SAP CC to better understand how to manage application versions.
  Testing Environment: If possible, test the application in a non-production environment to ensure compatibility before deploying it to the live system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.