How To Fix CACSIB195 - Role '&4' does not have entitlement cat. 1 (activity) or 6 (group bus.)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 195

• Message text: Role '&4' does not have entitlement cat. 1 (activity) or 6 (group bus.)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB195 - Role '&4' does not have entitlement cat. 1 (activity) or 6 (group bus.) ?

  The SAP error message CACSIB195 indicates that a specific role does not have the required entitlement categories to perform a certain action. This error typically arises in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems, where roles and entitlements are used to control access to various functionalities.
  Cause:
  The error message is triggered when a user attempts to perform an action that requires specific entitlements (activity or group business) that are not assigned to the role in question. The role identified by &4 lacks the necessary entitlement categories:
  
  Category 1 (activity): This typically refers to specific actions or tasks that a user can perform.
  Category 6 (group business): This usually pertains to broader business processes or group activities.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Role Assignment:
  
  Verify that the user has been assigned the correct role that is supposed to have the required entitlements.
  
  
  
  Review Role Configuration:
  
  Go to the role configuration in the SAP system (transaction code PFCG).
  Find the role identified by &4.
  Check the authorizations assigned to this role.
  
  
  
  Add Required Entitlements:
  
  If the role does not have the necessary entitlements (activity or group business), you will need to add them.
  This can be done by editing the role in PFCG and adding the required authorization objects that correspond to entitlement categories 1 and 6.
  
  
  
  Transport Changes:
  
  If you are working in a development environment, ensure that any changes made to roles and authorizations are transported to the production environment.
  
  
  
  Testing:
  
  After making the changes, test the functionality again to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  If you are unsure about which entitlements are required, consult the SAP documentation or your organization's SAP security team for guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PFCG (Role Maintenance)
  SU01 (User Maintenance)
  SUIM (User Information System)
  
  
  
  Authorization Objects: 
  
  Familiarize yourself with the relevant authorization objects that govern the entitlements for the specific actions or business processes.
  
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.
  
  
  
  User Roles and Authorizations: 
  
  Understanding the overall structure of user roles and authorizations in your SAP system is crucial for troubleshooting similar issues in the future.
  
  
  
  By following these steps, you should be able to resolve the CACSIB195 error and ensure that the user has the necessary permissions to perform their tasks.