How To Fix CACSIB145 - Hierarchy cycle for participants &1/&2 for entitlement category &3

CACSIB145 - Overview

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 145

• Message text: Hierarchy cycle for participants &1/&2 for entitlement category &3

What causes this issue?

The <DS:GLOS.ABA20CCB4813D311B60F0060B03C2BFF>participant</> is in an
<DS:GLOS.4EF9A65064D9D311BA4D0800060D888B>entitlement group</> that
shows a cyclical (continuous) hierarchy. That means that, after a
number of higher-level assignments, the participant becomes its own
higher-level participant.
An entitlement group is identified by the following criteria within a
<DS:GLOS.36DA46C44536357FE10000009B38F985>commission case</>:
<DS:GLOS.DF8C0ECB4813D311B60F0060B03C2BFF>Participation</>
<DS:GLOS.85E1B25064D9D311BA4D0800060D888B>Entitlement category</>
<DS:GLOS.CEF9A65064D9D311BA4D0800060D888B>Entitlement object category
</>
<DS:GLOS.E8F9A65064D9D311BA4D0800060D888B>Entitlement object ID</>
That means it is a group of participants in a participation that work
out their entitlement identically.

System Response

The commission case is inconsistent and is set to pending.

How to fix this error?

Only define logical hierarchies.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB145 - Hierarchy cycle for participants &1/&2 for entitlement category &3 ?

  The SAP error message CACSIB145 indicates that there is a cycle in the hierarchy for the specified participants and entitlement category. This typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where hierarchical relationships are defined for participants (like customers, products, or services) and their entitlements.
  
  Cause:
  The error is caused by a circular reference in the hierarchy of participants. This means that one participant is indirectly or directly linked back to itself through a series of relationships, which creates a loop. This can happen due to:
  
  Incorrectly defined hierarchical relationships.
  Misconfigured entitlement categories.
  Changes made to the hierarchy that were not properly validated.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Review Hierarchical Structure: Check the hierarchy of the participants involved (identified by &1 and &2 in the error message). Look for any circular references or loops in the relationships.
  
  
  Validate Entitlement Categories: Ensure that the entitlement category (&3) is correctly