How To Fix CACSELT189 - Amounts or quantities in the clearing item are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSELT - ELT: Messages for Entitlement and Liability Transfer

• Message number: 189

• Message text: Amounts or quantities in the clearing item are incorrect

What causes this issue?

The disbursable entitlement to the amount of &v1& &v2& that is to be
transferred is to be offset in the transfer document. The offsetting
entry is supposed to clear the disbursable entitlement in the original
document.
However the line item intended for this purpose only has a disbursable
amount of &v3& &v4&.

System Response

The transfer document is inconsistent. <ZH>No document is posted </>.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSELT189 - Amounts or quantities in the clearing item are incorrect ?

  The SAP error message CACSELT189, which states "Amounts or quantities in the clearing item are incorrect," typically occurs during the clearing process in financial transactions. This error indicates that there is a mismatch in the amounts or quantities that are being cleared, which can prevent the transaction from being processed successfully.
  Causes:
  
  Mismatched Amounts: The amounts in the clearing document do not match the amounts in the original documents.
  Currency Differences: If the documents involved are in different currencies, there may be discrepancies due to exchange rates.
  Incorrect Quantity: If the transaction involves quantities (e.g., in inventory or materials management), the quantities may not match.
  Posting Period Issues: The documents may belong to different posting periods, which can cause inconsistencies.
  Clearing Account Configuration: The clearing account may not be set up correctly, leading to issues in the clearing process.
  Manual Adjustments: Manual changes to amounts or quantities in the clearing document may have led to inconsistencies.
  
  Solutions:
  
  Verify Amounts and Quantities: Check the amounts and quantities in both the clearing document and the original documents to ensure they match.
  Check Currency Settings: If different currencies are involved, ensure that the exchange rates are correctly applied and that the amounts are converted properly.
  Review Posting Periods: Ensure that all documents involved are in the same posting period and that the periods are open for posting.
  Examine Clearing Account Configuration: Review the configuration of the clearing accounts to ensure they are set up correctly.
  Repost Transactions: If necessary, reverse and repost the transactions to correct any discrepancies.
  Use Transaction Codes: Utilize transaction codes like F-03 (Clear G/L Account) or F-32 (Clear Customer) to manually clear items and check for errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for clearing and posting, such as F-03, F-32, and F-44.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for guidelines on clearing processes and error handling.
  User Roles and Permissions: Ensure that the user has the necessary permissions to perform clearing operations.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.