How To Fix CACSAC1012 - System cannot read fulfillment level of GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSAC1 - Actual Commission

• Message number: 012

• Message text: System cannot read fulfillment level of GUID &1

What causes this issue?

The status of the settlement schedule item is to be updated.
To do this, you should transfer data for busitime and techtime through
the interface of the respective function module.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSAC1012 - System cannot read fulfillment level of GUID &1 ?

  The SAP error message CACSAC1012, which states "System cannot read fulfillment level of GUID &1," typically occurs in the context of SAP Convergent Charging (SAP CC) or related modules where the system is unable to retrieve the fulfillment level for a specific GUID (Globally Unique Identifier). This can happen due to various reasons, including data inconsistencies, missing entries, or issues with the configuration.
  Causes:
  
  Missing Data: The GUID referenced in the error may not exist in the database, or the corresponding fulfillment level data may be missing.
  Data Inconsistency: There may be inconsistencies in the data, such as orphaned records or incomplete transactions.
  Authorization Issues: The user may not have the necessary permissions to access the fulfillment level data.
  Configuration Issues: There may be misconfigurations in the system that prevent it from correctly accessing or interpreting the fulfillment level data.
  Database Issues: Problems with the database, such as corruption or connectivity issues, could also lead to this error.
  
  Solutions:
  
  Check the GUID: Verify that the GUID mentioned in the error message is correct and exists in the system. You can use transaction codes or reports to search for the GUID.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data related to the fulfillment levels.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the fulfillment level data.
  Configuration Review: Check the configuration settings related to fulfillment levels in SAP CC. Ensure that all necessary settings are correctly configured.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly and that there are no connectivity issues.
  Consult Logs: Review system logs (such as application logs or error logs) for more detailed information about the error and any related issues.
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP Support for further assistance. Provide them with the error message, GUID, and any relevant context to help diagnose the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the official SAP documentation for SAP Convergent Charging or the specific module you are working with to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement an appropriate solution.