How To Fix CACSAC1010 - Error while creating fulfillment level

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSAC1 - Actual Commission

• Message number: 010

• Message text: Error while creating fulfillment level

What causes this issue?

For <DS:GLOS.952325FECAF85347AB354C9B539CB977>settlement schedule item
</> &SYST-MSGV1&, sequence ID &SYST-MSGV2&, item &SYST-MSGV3&, either
the fulfillment level period has <ZH>not</> been specified (fields
FFL_FROM and/or FFL_TO), or the field GUID is blank or the object data
is incorrect.

What causes this issue?

Release rules were defined for the commission contract. However the
determination did not find any release rule for the standard contract.

How to fix this error?

Correct your Customizing for the determination of release rules or check
your individual settings for the commission contract.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSAC1010 - Error while creating fulfillment level ?

  The SAP error message CACSAC1010, which indicates "Error while creating fulfillment level," typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error can arise due to various reasons related to configuration, data integrity, or system settings.
  Possible Causes:
  
  Data Integrity Issues: There may be missing or incorrect data in the relevant master data or transactional data that is required for creating the fulfillment level.
  Configuration Errors: Incorrect configuration settings in the SAP CC or CI system can lead to this error. This includes issues with charging plans, pricing conditions, or fulfillment settings.
  Authorization Issues: The user may not have the necessary authorizations to create or modify fulfillment levels.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could lead to this error.
  Inconsistent State: The system might be in an inconsistent state due to previous errors or incomplete processes.
  
  Solutions:
  
  Check Data Integrity: Review the data being used to create the fulfillment level. Ensure that all required fields are filled out correctly and that there are no missing entries in master data.
  Review Configuration Settings: Go through the configuration settings related to fulfillment levels, charging plans, and pricing conditions. Ensure that they are set up correctly according to your business requirements.
  User Authorizations: Verify that the user attempting to create the fulfillment level has the necessary authorizations. You may need to consult with your SAP security team to ensure proper access rights.
  Check Logs and Traces: Look at the application logs (transaction SLG1) and system traces to gather more information about the error. This can provide insights into what specifically is causing the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test different configurations or data inputs without affecting the production system.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or traces you have collected.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for Convergent Charging and Invoicing for detailed information on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Resources: Consider additional training or resources on SAP CC/CI to better understand the system and its configurations.
  
  By following these steps, you should be able to identify the root cause of the CACSAC1010 error and implement a suitable solution.