How To Fix CACSAC1009 - Error while creating fulfillment level for item &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSAC1 - Actual Commission

• Message number: 009

• Message text: Error while creating fulfillment level for item &3

What causes this issue?

For settlement schedule item &SYST-MSGV1&, sequence ID &SYST-MSGV2&,
item &SYST-MSGV3&, either no
fulfillment level period has been specified
(fields FFL_FROM and/or FFL_TO) or the field ID is blank.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSAC1009 - Error while creating fulfillment level for item &3 ?

  The SAP error message CACSAC1009, which states "Error while creating fulfillment level for item &3," typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error indicates that there was an issue when the system attempted to create a fulfillment level for a specific item during the charging or invoicing process.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the item, such as missing or incorrect master data.
  Configuration Issues: The configuration settings for the charging or invoicing process may not be set up correctly.
  Missing Dependencies: Required dependencies or prerequisites for the item may not be fulfilled.
  Technical Errors: There could be underlying technical issues, such as database problems or system performance issues.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  
  Solutions:
  
  Check Master Data: Verify that all relevant master data for the item is complete and accurate. This includes checking for any missing fields or incorrect values.
  Review Configuration: Ensure that the configuration settings for the charging or invoicing process are correctly set up. This may involve checking the configuration in the SAP CC or CI module.
  Analyze Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  Check Dependencies: Ensure that all dependencies for the item are met. This may involve checking related items or services that need to be fulfilled.
  User Authorizations: Confirm that the user has the necessary authorizations to create fulfillment levels. This may require checking roles and permissions in the user profile.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS for Convergent Charging or CIN for Convergent Invoicing.
  Documentation: Review the official SAP documentation for Convergent Charging and Invoicing for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the CACSAC1009 error and implement a suitable solution.