How To Fix CACS_LIABILITY037 - Document has a different commission model currency

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_LIABILITY - Liability

• Message number: 037

• Message text: Document has a different commission model currency

What causes this issue?

Document &v1& is calculated with
<DS:GLOS.3B25BEF7F82DF840BAB18159997FE86A>commission model currency</>
&v2&. However the current commission model currency of the application
is &v3&.

System Response

A serious data inconsistency has occurred! Processing is canceled.

How to fix this error?

Check the settings of the commission model currency. If there has been a
currency conversion in the past, this error may be the result of an
incomplete or incorrect currency conversion. In this case, contact SAP
support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_LIABILITY037 - Document has a different commission model currency ?

  The SAP error message CACS_LIABILITY037 indicates that there is a mismatch in the currency used for the commission model in the document you are trying to process. This typically occurs in the context of commission management within SAP, where the system expects the currency of the commission model to match the currency of the document being processed.
  Cause:
  
  Currency Mismatch: The document you are trying to process (e.g., a sales order, invoice, etc.) is in a different currency than what is defined in the commission model.
  Configuration Issues: The commission model may not be properly configured to handle multiple currencies, or the currency settings in the relevant master data (like customer or vendor records) may not align with the commission model.
  Data Entry Errors: There may have been an error during data entry where the currency was incorrectly specified.
  
  Solution:
  
  Check Document Currency: Verify the currency of the document you are processing. Ensure that it matches the currency defined in the commission model.
  Review Commission Model Settings: Go to the configuration of the commission model in SAP and check the currency settings. Make sure that the commission model is set up to accept the currency of the document.
  Adjust Master Data: If the currency mismatch is due to master data (like customer or vendor records), update the relevant records to ensure consistency with the commission model.
  Use Currency Conversion: If applicable, consider using currency conversion features in SAP to convert the document currency to match the commission model currency.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring commission models and handling currency issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CACS for commission management or SE11 for data dictionary to check the relevant tables.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify commission models and related documents.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in commission management within SAP.