How To Fix CACS_LIABILITY023 - Cannot determine internal number for new remuneration line

CACS_LIABILITY023 - Overview

• Message type: E = Error

• Message class: CACS_LIABILITY - Liability

• Message number: 023

• Message text: Cannot determine internal number for new remuneration line

What causes this issue?

A new remuneration line is to be added to the commission case. However,
a unique item number <ZH>must </> be assigned to the new remuneration
line. An error has occurred while attempting to determine this internal
number.

System Response

A system error has occurred. Processing is canceled since there is no
guarantee that further processing is correct.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_LIABILITY023 - Cannot determine internal number for new remuneration line ?

  The SAP error message CACS_LIABILITY023 ("Cannot determine internal number for new remuneration line") typically occurs in the context of the SAP Commission and Incentive Management (CIM) module, which is part of the SAP Customer Activity Repository (CAR) or SAP Sales and Distribution (SD) modules. This error indicates that the system is unable to generate an internal number for a new remuneration line, which is necessary for processing commission calculations or remuneration entries.
  Causes:
  
  
  Configuration Issues: The remuneration line may not be properly configured in the system. This could include missing or incorrect settings in the relevant customizing tables.
  Master Data Issues: There may be missing or incorrect master data related to the employee, sales organization, or remuneration type.
  Number Range Issues: The number range for the remuneration line may not be defined or may be exhausted.
  Authorization Issues: The user may not have the necessary authorizations to create or modify remuneration lines.
  System Bugs: There could