How To Fix CACS_LIABILITY024 - Cannot determine internal number for new remuneration detail line

CACS_LIABILITY024 - Overview

• Message type: E = Error

• Message class: CACS_LIABILITY - Liability

• Message number: 024

• Message text: Cannot determine internal number for new remuneration detail line

What causes this issue?

A new remuneration detail line is to be added to the commission case. To
do so, the new remuneration detail line must be assigned a unique item
number. An error has occurred while determining this internal number.

System Response

A system error has occurred. Processing is canceled since there is no
guarantee that further processing is correct.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_LIABILITY024 - Cannot determine internal number for new remuneration detail line ?

  The SAP error message CACS_LIABILITY024 ("Cannot determine internal number for new remuneration detail line") typically occurs in the context of the SAP Commission and Incentive Management (CIM) module, particularly when dealing with remuneration details for sales representatives or agents.
  
  Cause:
  This error can arise due to several reasons, including:
  
  
  Missing Configuration: The system may not be properly configured to generate internal numbers for remuneration detail lines. This could be due to missing settings in the relevant customizing tables.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that the system relies on to generate the internal number.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create or modify remuneration detail lines.
  
  
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the configuration