How To Fix CACS_LIABILITY021 - Return values of method 'Determine Liability Values'

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_LIABILITY - Liability

• Message number: 021

• Message text: Return values of method 'Determine Liability Values'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_LIABILITY021 - Return values of method 'Determine Liability Values' ?

  The SAP error message CACS_LIABILITY021, which pertains to the method 'Determine Liability Values', typically indicates that there is an issue with the calculation of liability values in the SAP system, particularly in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI).
  Cause:
  The error can arise due to several reasons, including but not limited to:
  
  
  Missing Configuration: The configuration for liability determination may not be set up correctly. This could involve missing or incorrect settings in the relevant customizing transactions.
  
  
  Data Issues: There may be missing or incorrect data in the master data or transactional data that is required for the liability calculation.
  
  
  Business Rules: The business rules defined for liability determination may not be met, leading to the inability to calculate the liability values.
  
  
  System Bugs: There could be bugs or issues in the specific version of the SAP software you are using.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the required data or execute the method.
  
  
  Solution:
  To resolve the CACS_LIABILITY021 error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings related to liability determination. Ensure that all necessary customizing is in place and correctly configured.
  
  
  Validate Data: Check the relevant master and transactional data for completeness and accuracy. Ensure that all required fields are populated and that there are no inconsistencies.
  
  
  Review Business Rules: Examine the business rules that govern liability determination. Ensure that the conditions for calculating liability values are being met.
  
  
  Debugging: If you have access to debugging tools, you can analyze the method 'Determine Liability Values' to identify where the error is occurring. This may require technical expertise.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that is triggering the error.
  
  
  Consult Documentation: Refer to SAP Notes and documentation related to the specific version of SAP you are using. There may be known issues or patches available.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on liability determination issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for Convergent Charging or Convergent Invoicing for detailed information on liability determination processes.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CACS_LIABILITY021 error.