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Message type: E = Error
Message class: CACS_CONDITIONS - Comn: Condition Technique Messages
Message number: 021
Message text: Select a procedure first
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CACS_CONDITIONS021
- Select a procedure first ?The SAP error message CACS_CONDITIONS021 ("Select a procedure first") typically occurs in the context of the SAP Convergent Charging (SAP CC) module. This error indicates that the system requires a charging procedure to be selected before proceeding with further actions, such as creating or modifying conditions.
Cause:
- No Procedure Selected: The most common cause of this error is that the user has not selected a charging procedure in the relevant screen or transaction.
- User Interface Issue: Sometimes, the user interface may not display the available procedures correctly, leading to confusion.
- Authorization Issues: In some cases, the user may not have the necessary authorizations to view or select the procedures.
Solution:
- Select a Procedure: Ensure that you select a valid charging procedure from the available options in the interface. Look for a dropdown or selection box where procedures are listed.
- Check Configuration: If you believe you should have procedures available but do not see any, check the configuration settings in SAP CC to ensure that procedures have been defined and are active.
- User Authorization: Verify that you have the necessary authorizations to access and select procedures. If not, contact your SAP administrator to grant the required permissions.
- Refresh the Interface: If the procedures are not displaying correctly, try refreshing the screen or logging out and back into the system to see if that resolves the issue.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Convergent Charging.
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