How To Fix CACS_CONDITIONS024 - Object types &1 and &2 have the same instance number

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_CONDITIONS - Comn: Condition Technique Messages

• Message number: 024

• Message text: Object types &1 and &2 have the same instance number

What causes this issue?

In application &v3&, you selected the same instance number &v4& for the
object categories with the keys &v1& und &v2&.

System Response

Data was not saved.

How to fix this error?

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_CONDITIONS024 - Object types &1 and &2 have the same instance number ?

  The SAP error message CACS_CONDITIONS024 indicates that there is a conflict with the instance numbers of two object types in the SAP system. This typically occurs in the context of condition management, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  Cause:
  The error arises when the system detects that two different object types (e.g., two different pricing conditions or two different instances of the same object) are trying to use the same instance number. This can happen due to:
  
  Data Duplication: There may be duplicate entries in the database for the object types in question.
  Configuration Issues: Incorrect configuration settings that allow for the same instance number to be assigned to different object types.
  System Migration or Upgrade: If the system has been recently migrated or upgraded, inconsistencies in the data may lead to this error.
  Custom Development: Custom code or enhancements that manipulate object instances incorrectly.
  
  Solution:
  To resolve the CACS_CONDITIONS024 error, you can take the following steps:
  
  
  Check for Duplicates: 
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables for duplicate entries. Identify the object types involved and see if they share the same instance number.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the object types in question. Ensure that the instance number assignment logic is correctly set up to avoid conflicts.
  
  
  
  Data Cleanup:
  
  If duplicates are found, you may need to delete or correct the duplicate entries. Be cautious and ensure that you have backups before making changes to the database.
  
  
  
  Check Custom Code:
  
  If there are any custom developments related to the object types, review the code to ensure that it is not causing the conflict. Look for any logic that assigns instance numbers.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the object types involved and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
  SAP Documentation: Review the official SAP documentation for the modules involved (SAP CC or SAP CI) to understand the configuration and data model better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the CACS_CONDITIONS024 error and implement a suitable solution.