How To Fix CACS_AUTHORITY000 - Cannot determine active plan variant

SAP Error Message - Details

• Message type: E = Error

• Message class: CACS_AUTHORITY - Messages for ICM Authorization

• Message number: 000

• Message text: Cannot determine active plan variant

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACS_AUTHORITY000 - Cannot determine active plan variant ?

  The SAP error message CACS_AUTHORITY000: Cannot determine active plan variant typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems when the system is unable to find a valid or active plan variant for a specific activity or process. This can happen for various reasons, including configuration issues or missing data.
  Causes:
  
  Missing Plan Variant: The specified plan variant may not exist in the system or may not be active.
  Configuration Issues: The configuration settings for the plan variants may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the plan variant.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from determining the active plan variant.
  System Updates or Changes: Recent changes or updates to the system may have affected the availability of plan variants.
  
  Solutions:
  
  
  Check Plan Variants:
  
  Go to the relevant transaction (e.g., transaction code CACS_PLAN) to check if the plan variant exists and is active.
  Ensure that the plan variant is correctly configured and assigned to the relevant activities.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the customizing transactions (e.g., SPRO) related to plan variants and ensure they are set up correctly.
  Check if the plan variant is assigned to the correct organizational units or processes.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the plan variant.
  Check the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any inconsistencies that may be causing the issue.
  Use transaction codes like SE11 or SE16 to inspect the relevant database tables for any missing or incorrect entries.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including transaction codes and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACS_PLAN, SPRO, SE11, and SE16.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may resolve the issue.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.