How To Fix C_313 - Error in object hierarchy; Check table CRMOBJECTHIER

SAP Error Message - Details

• Message type: E = Error

• Message class: C_ - CRM Integration Messages

• Message number: 313

• Message text: Error in object hierarchy; Check table CRMOBJECTHIER

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message C_313 - Error in object hierarchy; Check table CRMOBJECTHIER ?

  The SAP error message C_313, which indicates "Error in object hierarchy; Check table CRMOBJECTHIER," typically arises in the context of SAP Customer Relationship Management (CRM) when there is an issue with the object hierarchy in the CRM system. This error can occur during various operations, such as when trying to create or modify business objects that are part of a hierarchy.
  Cause:
  
  Inconsistent Data: The error often occurs due to inconsistencies in the object hierarchy data stored in the CRMOBJECTHIER table. This can happen if there are orphaned nodes, missing parent-child relationships, or if the hierarchy structure is not properly defined.
  Data Corruption: There may be corruption in the data related to the object hierarchy, which can lead to the system being unable to resolve the hierarchy correctly.
  Configuration Issues: Incorrect configuration settings in the CRM system can also lead to issues with object hierarchies.
  Missing Entries: If the required entries for the objects in the hierarchy are missing or incorrectly defined, it can trigger this error.
  
  Solution:
  
  Check the Hierarchy: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the object hierarchy and ensure that all parent-child relationships are correctly defined.
  Review the CRMOBJECTHIER Table: Access the CRMOBJECTHIER table directly (using transaction SE11 or SE16) to inspect the entries. Look for any inconsistencies or missing relationships.
  Data Consistency Check: Run consistency checks or reports that can help identify issues in the object hierarchy. This may involve using standard SAP reports or custom ABAP programs.
  Recreate the Hierarchy: If the hierarchy is severely corrupted, it may be necessary to recreate the hierarchy or restore it from a backup if available.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE11 for table access.
  SAP Documentation: Review SAP documentation related to object hierarchies in CRM for a better understanding of how they are structured and managed.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the C_313 error in your SAP CRM system.