How To Fix C_312 - Register queue R3AD* manually once the mass queues are empty

SAP Error Message - Details

• Message type: E = Error

• Message class: C_ - CRM Integration Messages

• Message number: 312

• Message text: Register queue R3AD* manually once the mass queues are empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message C_312 - Register queue R3AD* manually once the mass queues are empty ?

  The SAP error message C_312, which indicates that the register queue R3AD* must be processed manually once the mass queues are empty, typically arises in the context of data processing or data transfer tasks within SAP systems, particularly in the context of the Application Link Enabling (ALE) or the Distribution Model.
  Cause:
  
  Queue Processing: The error usually occurs when there are entries in the R3AD queues that need to be processed, but the system has detected that the mass queues (like R3M) are empty. This can happen if there are issues with the data being processed or if the system is unable to automatically process the queues due to configuration or data integrity issues.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the automatic processing of the queues.
  System Configuration: Incorrect configuration of the ALE settings or distribution model can lead to this error.
  
  Solution:
  
  Manual Processing: The immediate solution is to manually process the R3AD* queues. This can be done using transaction codes like SMQ1 (for outbound queues) or SMQ2 (for inbound queues). You can select the relevant queue and process the entries manually.
  Check Queue Status: Before processing, check the status of the queues to ensure that there are no errors or issues that need to be resolved. Look for any error messages or logs that might indicate why the queues are not processing automatically.
  Data Validation: Validate the data that is being sent to ensure that it meets the required criteria and does not contain any inconsistencies or errors.
  Configuration Review: Review the ALE configuration and distribution model settings to ensure they are correctly set up. This includes checking the logical systems, message types, and partner profiles.
  Monitoring and Alerts: Set up monitoring and alerts for queue processing to catch issues early and prevent them from accumulating.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1, SMQ2, BD87 (for reprocessing), and WE02 (for monitoring IDocs).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation on ALE and IDoc processing for best practices and troubleshooting steps.
  Support: If the issue persists after manual processing and configuration checks, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the C_312 error and ensure that your queues are processed correctly.