How To Fix C2383 - Postprocessing records exist for delivery &1

SAP Error Message - Details

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 383

• Message text: Postprocessing records exist for delivery &1

What causes this issue?

Postprocessing records exist for delivery.

System Response

You cancel a confirmation for the production order/process order. The
system has recognized that postprocessing records still exist for the
order confirmation in question. These might come from the cancellation
process of the goods receipt.
Background:
The finished product of the order is managed in an EWM storage location.
With the order confirmation, a delivery is generated for the goods
receipt process and distributed to the EWM. If you reject the delivery
in the EWM, the delivery is completed in ERP with a zero quantity. At
the same time, a postprocessing record is written that indicates that
the goods receipt process has failed. The goods receipt process can only
be canceled completely if you also delete the postprocessing record.
Otherwise a new delivery is created when you repost the postprocessing
record, thus triggering the goods receipt process again.
You can set this message as an error message or warning message in
Customizing.

How to fix this error?

In transaction COGI, you can delete the postprocessing records that come
from the cancellation process of the goods receipt. Thereafter you can
cancel the confirmation for the order.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C2383 - Postprocessing records exist for delivery &1 ?

  The SAP error message C2383, which states "Postprocessing records exist for delivery &1," typically occurs when there are pending post-processing records associated with a delivery document in the SAP system. This can happen in various scenarios, such as during the delivery process, when there are issues with the delivery that need to be resolved before the document can be fully processed.
  Cause:
  
  Pending Post-Processing Records: The delivery document has associated post-processing records that need to be addressed. This could be due to issues like incomplete data, errors during the delivery creation, or other processing issues.
  Incomplete Delivery: The delivery might not have been fully processed due to missing information or errors in the delivery document.
  Custom Logic or Enhancements: Custom developments or enhancements in the SAP system may also lead to the creation of post-processing records.
  
  Solution:
  
  
  Check Post-Processing Records:
  
  Use transaction code SMQ1 (for outbound queues) or SMQ2 (for inbound queues) to check for any queued messages related to the delivery.
  Use transaction SLG1 to check the application log for any errors or messages related to the delivery.
  
  
  
  Process or Delete Post-Processing Records:
  
  If there are post-processing records, you may need to process them. This can often be done through transaction VL02N (Change Delivery) or VL03N (Display Delivery) to review and correct any issues.
  If the records are no longer needed, you may consider deleting them, but ensure that this is appropriate for your business process.
  
  
  
  Review Delivery Document:
  
  Check the delivery document for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Verify that all necessary steps in the delivery process have been completed.
  
  
  
  Consult with Technical Team:
  
  If the issue persists, it may be necessary to consult with your SAP technical team or basis team to investigate further. They can help analyze the logs and determine if there are any underlying issues with the system.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Delivery), VL02N (Change Delivery), VL03N (Display Delivery), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to delivery processing and post-processing records for more detailed guidance.
  User Roles: Ensure that you have the appropriate authorizations to view and modify delivery documents and post-processing records.
  
  By following these steps, you should be able to identify and resolve the issue related to the C2383 error message in SAP.