How To Fix C2383 - Postprocessing records exist for delivery &1

C2383 - Overview

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 383

• Message text: Postprocessing records exist for delivery &1

What causes this issue?

Postprocessing records exist for delivery.

System Response

You cancel a confirmation for the production order/process order. The
system has recognized that postprocessing records still exist for the
order confirmation in question. These might come from the cancellation
process of the goods receipt.
Background:
The finished product of the order is managed in an EWM storage location.
With the order confirmation, a delivery is generated for the goods
receipt process and distributed to the EWM. If you reject the delivery
in the EWM, the delivery is completed in ERP with a zero quantity. At
the same time, a postprocessing record is written that indicates that
the goods receipt process has failed. The goods receipt process can only
be canceled completely if you also delete the postprocessing record.
Otherwise a new delivery is created when you repost the postprocessing
record, thus triggering the goods receipt process again.
You can set this message as an error message or warning message in
Customizing.

How to fix this error?

In transaction COGI, you can delete the postprocessing records that come
from the cancellation process of the goods receipt. Thereafter you can
cancel the confirmation for the order.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C2383 - Postprocessing records exist for delivery &1 ?

  The SAP error message C2383, which states "Postprocessing records exist for delivery &1," typically occurs when there are pending post-processing records associated with a delivery document in the SAP system. This can happen in various scenarios, such as during the delivery process, when there are issues with the delivery that need to be resolved before the document can be fully processed.
  
  Cause:
  
  Pending Post-Processing Records: The delivery document has associated post-processing records that need to be addressed. This could be due to issues like incomplete data, errors during the delivery creation, or other processing issues.
  Incomplete Delivery: The delivery might not have been fully processed due to missing information or errors in the delivery document.
  Custom Logic or Enhancements: Custom developments or enhancements in the SAP system may also lead to the creation of post-processing records.
  
  
  Solution:
  
  
  Check Post-Processing Records:
  
  Use transaction code SMQ1 (for outbound queues) or SMQ2 (for inbound queues) to check for any queued