How To Fix C2385 - Order &1 could not be released


SAP Error Message - Details

  • Message type: E = Error

  • Message class: C2 - Other messages production orders

  • Message number: 385

  • Message text: Order &1 could not be released

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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  • What is the cause and solution for SAP error message C2385 - Order &1 could not be released ?

    The SAP error message C2385, which states "Order &1 could not be released," typically occurs in the context of production or maintenance orders in SAP. This error indicates that there is an issue preventing the order from being released for processing. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Missing or Incomplete Data: The order may have missing or incomplete data that is required for it to be released. This could include missing components, operations, or other necessary information.

    2. Status Issues: The order may be in a status that does not allow it to be released. For example, it might be in a "created" status but not yet ready for release.

    3. Dependencies on Other Orders: The order may depend on the completion of another order or process that has not yet been finished.

    4. Authorization Issues: The user attempting to release the order may not have the necessary authorizations to perform this action.

    5. Configuration Issues: There may be configuration settings in the system that prevent the order from being released, such as settings related to order types or production planning.

    6. Material Availability: If the order is dependent on certain materials that are not available, it may prevent the order from being released.

    Solutions:

    1. Check Order Data: Review the order for any missing or incomplete data. Ensure that all necessary components, operations, and other details are correctly entered.

    2. Review Order Status: Check the current status of the order. If it is not in a status that allows for release, you may need to change its status or complete any prerequisite steps.

    3. Check Dependencies: Ensure that any dependent orders or processes are completed. If the order is waiting on another order, resolve that dependency first.

    4. Authorization Check: Verify that the user has the necessary authorizations to release the order. If not, contact your SAP security administrator to obtain the required permissions.

    5. Configuration Review: Consult with your SAP configuration team to review any settings that may be affecting the order release process. Adjustments may be needed in the configuration.

    6. Material Availability Check: Ensure that all required materials are available and that there are no stock issues preventing the order from being released.

    Related Information:

    • Transaction Codes: You can use transaction codes like CO02 (Change Order) or CO03 (Display Order) to check the details of the order and its status.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for detailed information on order management and the specific order types you are working with.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in production planning or order management.

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