How To Fix C2381 - There is at least one active handling unit for order &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: C2 - Other messages production orders

  • Message number: 381

  • Message text: There is at least one active handling unit for order &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message C2381 - There is at least one active handling unit for order &1 ?

    The SAP error message C2381, which states "There is at least one active handling unit for order &1," typically occurs in the context of handling units (HUs) in SAP's logistics and warehouse management modules. This error indicates that there are active handling units associated with a specific order, and as a result, certain operations (like deletion or changes) cannot be performed on that order until the handling units are addressed.

    Cause:

    1. Active Handling Units: The primary cause of this error is that there are one or more handling units that are still active and linked to the order in question. This means that the handling units have not been fully processed, confirmed, or removed from the system.
    2. Incomplete Processes: The handling units may be involved in ongoing processes such as picking, packing, or shipping, which prevents modifications to the order.
    3. System Locking: The system may have locks in place to prevent changes to orders that are still being processed.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Active Handling Units:

      • Use transaction codes like HU02 (Display Handling Unit) or HU03 (Display Handling Unit with Stock) to check the status of the handling units associated with the order.
      • Identify the handling units that are active and linked to the order.
    2. Process or Remove Handling Units:

      • If the handling units are still in use (e.g., in a picking or packing process), complete those processes first.
      • If the handling units are no longer needed, you may need to remove or cancel them. This can be done using transaction codes like HU01 (Create Handling Unit) or HU02 (Display Handling Unit) to manage the handling units.
    3. Confirm or Complete Related Processes:

      • Ensure that any related processes (like goods movement, delivery, etc.) are completed. This may involve confirming the handling units or completing the delivery process.
    4. Check for System Locks:

      • If the handling units are locked due to ongoing processes, you may need to wait until those processes are completed or consult with your SAP administrator to release any locks.
    5. Consult Documentation or Support:

      • If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.

    Related Information:

    • Handling Units (HUs): In SAP, handling units are used to manage and track physical items in logistics. They can represent pallets, boxes, or any other packaging unit.
    • Transaction Codes: Familiarize yourself with relevant transaction codes for handling units, such as HU01, HU02, HU03, and others related to inventory management and warehouse operations.
    • SAP Notes: Check SAP Notes for any known issues or patches related to handling units and error C2381.

    By following these steps, you should be able to resolve the error and continue with your operations in SAP.

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