How To Fix C2245 - Quality notification &2 still exists for order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: C2 - Other messages production orders

• Message number: 245

• Message text: Quality notification &2 still exists for order &1

What causes this issue?

Quality notification &V2& exists for production order &V1& and has not
yet been noted for archiving.

System Response

The system does not allow you to set the deletion flag if the
production order is still referenced in active quality notifications.

How to fix this error?

Mark the quality notification for archiving using transaction SARA and
archiving object QM_QMEL.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message C2245 - Quality notification &2 still exists for order &1 ?

  The SAP error message C2245 indicates that there is a quality notification associated with a specific order, which is preventing certain actions from being completed. This message typically arises in the context of quality management processes within SAP, particularly when trying to perform operations like closing or deleting an order that has an active quality notification linked to it.
  Cause:
  The error occurs because:
  
  There is an existing quality notification (Q-notification) that is still open or active for the specified order.
  The system enforces a rule that prevents the completion of certain actions on the order until all related quality notifications are resolved.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Quality Notifications:
  
  Use transaction code QM03 to display the quality notifications related to the order.
  Enter the order number in question and check for any open notifications.
  
  
  
  Review and Process Notifications:
  
  If there are open notifications, review their status and details.
  Depending on the nature of the notifications, you may need to:
  
  Complete the necessary actions related to the quality notification (e.g., inspections, corrective actions).
  Change the status of the notification to "Closed" if all required actions have been completed.
  
  
  
  
  
  Delete or Change Notifications:
  
  If the quality notification is no longer needed, and it is permissible to delete it, you can do so using transaction code QM02 (Change Quality Notification) or QM01 (Create Quality Notification) to manage the notifications accordingly.
  
  
  
  Consult with Quality Management Team:
  
  If you are unsure about the implications of closing or deleting a quality notification, consult with your quality management team or supervisor to ensure compliance with quality processes.
  
  
  
  Retry the Original Action:
  
  After addressing the quality notifications, retry the action that triggered the error message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  QM01: Create Quality Notification
  QM02: Change Quality Notification
  QM03: Display Quality Notification
  CO02: Change Production Order (if applicable)
  
  
  
  Quality Management Module: This error is part of the Quality Management (QM) module in SAP, which deals with quality control processes, inspections, and notifications.
  
  
  Documentation: Refer to SAP Help documentation for more detailed information on quality notifications and their management.
  
  
  By following these steps, you should be able to resolve the C2245 error and proceed with your intended actions in SAP.