How To Fix C+367 - Step: Unlock materials in company code

SAP Error Message - Details

• Message type: E = Error

• Message class: C+ -

• Message number: 367

• Message text: Step: Unlock materials in company code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message C+367 - Step: Unlock materials in company code ?

  The SAP error message C+367, which occurs during the step "Unlock materials in company code," typically indicates that there is an issue with the material master data that is preventing the unlocking process from completing successfully. This error can arise in various scenarios, such as during a material master update or when trying to perform certain transactions related to materials.
  Cause:
  
  Locked Material: The material may be locked for editing due to ongoing transactions or processes that are currently using it.
  Authorization Issues: The user may not have the necessary authorizations to unlock the material.
  Data Inconsistencies: There may be inconsistencies or errors in the material master data that need to be resolved.
  Company Code Issues: The specific company code may have restrictions or settings that prevent the unlocking of materials.
  
  Solution:
  
  
  Check Material Lock Status:
  
  Use transaction code MM03 to check the status of the material. If it is locked, identify the reason for the lock.
  You can also use transaction SM12 to check for any user locks on the material and release them if necessary.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to unlock materials. This may involve checking roles and permissions in transaction PFCG.
  
  
  
  Resolve Data Inconsistencies:
  
  If there are inconsistencies in the material master data, you may need to correct them. This can involve checking for missing or incorrect data in the material master records.
  
  
  
  Check Company Code Settings:
  
  Review the settings for the company code in transaction OBY6 to ensure that there are no restrictions that would prevent unlocking materials.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM03: Display Material
  SM12: Display and Delete Locks
  PFCG: Role Maintenance
  OBY6: Company Code Global Data
  
  
  
  SAP Documentation: Refer to the official SAP documentation for material management and error handling for more detailed guidance.
  
  
  User Forums: Check SAP community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  
  By following these steps, you should be able to identify the cause of the C+367 error and implement a solution to unlock the materials in the specified company code.