How To Fix BT845 - No monitor data available

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 845

• Message text: No monitor data available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BT845 - No monitor data available ?

  The SAP error message BT845 ("No monitor data available") typically occurs in the context of SAP Business Workflow or Business Process Management when the system is unable to retrieve or display monitoring data for a specific workflow or process instance. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  No Active Workflow Instances: There may not be any active instances of the workflow or process you are trying to monitor.
  Data Deletion: The monitoring data may have been deleted or purged from the system, either manually or through a scheduled job.
  Authorization Issues: The user may not have the necessary authorizations to view the monitoring data.
  System Configuration: There may be configuration issues in the workflow or process monitoring settings.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or inconsistencies in the workflow data.
  
  Solutions:
  
  Check Active Instances: Verify if there are any active workflow instances. You can do this by navigating to the relevant transaction (e.g., SWI1 for workflow instances) and checking for any entries.
  Review Deletion Jobs: Check if there are any background jobs scheduled that might be deleting monitoring data. You can look at transaction SM37 to review job logs.
  Authorization Check: Ensure that the user has the necessary authorizations to access the monitoring data. You can check this in transaction SU53 or by consulting with your security team.
  Configuration Review: Review the configuration settings for the workflow or process monitoring. Ensure that everything is set up correctly and that there are no missing components.
  Technical Troubleshooting: If the issue persists, consider checking the system logs (transaction SLG1) for any error messages that might provide more context. You may also want to consult with your technical team to investigate any potential database or connectivity issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection with Frequency), and SWI6 (Workflow Log).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to workflow monitoring and troubleshooting for more detailed guidance.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.