How To Fix BT844 - Failed to determine contents on server &

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 844

• Message text: Failed to determine contents on server &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BT844 - Failed to determine contents on server & ?

  The SAP error message BT844, which states "Failed to determine contents on server &," typically occurs in the context of SAP Business Workflow or when dealing with Business Transaction Management (BTM). This error indicates that the system is unable to retrieve or determine the necessary content from the specified server.
  Causes:
  
  Server Configuration Issues: The server specified in the error message may not be properly configured or may be down.
  Network Issues: There could be network connectivity problems preventing the SAP system from reaching the specified server.
  Authorization Problems: The user or system may not have the necessary permissions to access the content on the server.
  Incorrect Server Name: The server name or address specified in the configuration may be incorrect.
  Service Unavailability: The service or application that is supposed to provide the content may not be running or may have crashed.
  
  Solutions:
  
  Check Server Status: Verify that the server mentioned in the error message is up and running. You can do this by pinging the server or checking its status in the system administration tools.
  Review Configuration: Ensure that the server configuration in the SAP system is correct. Check the settings in transaction codes like SMICM (ICM Monitor) or SICF (HTTP Service Hierarchy Maintenance).
  Network Connectivity: Test the network connection between the SAP system and the server. Use tools like telnet or ping to check connectivity.
  Authorization Check: Ensure that the user or service account has the necessary permissions to access the server and its contents.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: If the service on the server is down, try restarting it. If the issue persists, consider restarting the SAP system or the relevant application server.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific version of SAP you are using for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error.
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP Basis team or SAP support for further investigation.