How To Fix BT847 - Failed to read monitor data on server &

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 847

• Message text: Failed to read monitor data on server &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BT847 - Failed to read monitor data on server & ?

  The SAP error message BT847, which states "Failed to read monitor data on server &," typically indicates an issue with the SAP system's ability to retrieve monitoring data from a specified server. This can occur due to various reasons, including network issues, server unavailability, or configuration problems.
  Causes:
  
  Server Unavailability: The specified server may be down or not reachable due to network issues.
  Authorization Issues: The user may not have the necessary permissions to access the monitoring data on the server.
  Configuration Problems: There may be misconfigurations in the monitoring setup or in the SAP system landscape.
  Performance Issues: The server may be overloaded or experiencing performance bottlenecks, leading to timeouts when trying to read data.
  Network Issues: Problems with the network connection between the monitoring system and the target server can prevent data retrieval.
  
  Solutions:
  
  Check Server Status: Ensure that the server is up and running. You can do this by logging into the server directly or using system monitoring tools.
  Verify Network Connectivity: Check the network connection between the monitoring system and the server. Use tools like ping or traceroute to diagnose connectivity issues.
  Review Authorizations: Ensure that the user account being used to access the monitoring data has the necessary authorizations. You may need to consult with your SAP security team.
  Check Configuration: Review the configuration settings for the monitoring setup. Ensure that the server is correctly defined in the monitoring system.
  Monitor Performance: Check the performance of the server to see if it is under heavy load. If so, consider optimizing the server or redistributing the load.
  Review Logs: Check the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for monitoring tools and configurations to ensure that everything is set up correctly.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.