How To Fix BT167 - Error reading job log &

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 167

• Message text: Error reading job log &

What causes this issue?

The background processing system was unable to read the job log named in
the message.
This message suggests that there is a problem with the TEMSE storage
system of the SAP system. The TEMSE storage system is a repository for
temporary objects, such as job logs and spool requests. Job logs are
always stored in the TEMSE as operating system files.
This error occurs if the TEMSE system is not able to find or access the
file that contains the text of the job log that you requested. Possible
causes for the loss or unavailability of the job log include the
following:
Someone deleted the required TEMSE file (from the operating system, not
from within the SAP system).
A CRON (or equivalent scheduler) job has deleted the TEMSE file.
The file system in which the TEMSE stores its files is not mounted or is
not accessible (NFS problem, disk failure, or similar problem).
The TEMSE reorganize or consistency check functions were used within the
SAP system and deleted the job log.
In normal operation, a job log is deleted from the TEMSE only when the
background job to which it belongs is deleted.

System Response

Action terminated abnormally.

How to fix this error?

To analyze this problem, start by checking the <DS:TRAN.SM21>SAP system
log</> for relevant error messages. Possible candidates include
messages from the background processing system or the TEMSE storage
system, as well as messages pertaining to database problems.
With the <DS:TRAN.SP12>TEMSE management facility</>, you can check for
problems in the TEMSE database, where job logs are kept. The <LS>List
all objects</> function may be the best place to start looking for the
lost log file. If the log was stored in the file system (not in the
database), then the TEMSE management record for the log may still exist
and may indicate what happened to the log data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT167 - Error reading job log & ?

  The SAP error message BT167, which states "Error reading job log," typically occurs when there is an issue accessing the job log for a background job in the SAP system. This can happen for various reasons, including:
  Causes:
  
  Job Not Found: The job ID you are trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the job log.
  Database Issues: There may be issues with the database that prevent the job log from being read.
  Job Status: The job may not have completed successfully, or it may be in a status that prevents the log from being accessed.
  System Performance: High load on the system or performance issues may lead to temporary unavailability of job logs.
  
  Solutions:
  
  Check Job Status: Verify the status of the job in transaction code SM37. Ensure that the job exists and check its status (e.g., finished, canceled, etc.).
  Authorization Check: Ensure that the user has the necessary authorizations to view job logs. You may need to check roles and permissions.
  Database Consistency: If you suspect database issues, you may need to run consistency checks or consult with your database administrator.
  Retry Accessing the Log: Sometimes, simply retrying to access the job log after a short period can resolve the issue, especially if it was due to temporary system performance issues.
  Check System Logs: Use transaction SM21 to check the system logs for any related errors or warnings that might provide more context on the issue.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SM21: View system logs.
  SLG1: Application log for detailed logging.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation for background processing and job management for more insights into handling job logs.
  
  By following these steps, you should be able to diagnose and potentially resolve the BT167 error in your SAP system.