How To Fix BT168 - Failed to read job log data from internal job log table

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 168

• Message text: Failed to read job log data from internal job log table

What causes this issue?

The background processing system was unable to perform the operation
named in the message on an internal table. Before this message can be
issued, the background processing system was able to create the
internal table and (depending upon the operation in the message) also
was able to fill the internal table.
In general, this error message means that a serious problem has
occurred in your host system. For example, the internal table may have
been overwritten in main memory.

System Response

Function terminated.

How to fix this error?

To analyze this problem, start by checking for relevant messages in the
<DS:TRAN.SM21>SAP system log</> and in the system log of your host
system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT168 - Failed to read job log data from internal job log table ?

  The SAP error message BT168, which states "Failed to read job log data from internal job log table," typically indicates an issue with accessing the job log data for a background job. This can occur due to various reasons, including database issues, job log table corruption, or configuration problems.
  Causes:
  
  Database Issues: There may be problems with the database that prevent the job log data from being read correctly.
  Corruption: The internal job log table may be corrupted or contain inconsistent data.
  Authorization Issues: The user executing the job may not have the necessary authorizations to access the job log data.
  Job Not Found: The job for which the log is being requested may not exist or may have been deleted.
  System Performance: High system load or performance issues may lead to timeouts or failures in accessing the job log.
  
  Solutions:
  
  Check Database Status: Ensure that the database is running correctly and that there are no issues with connectivity or performance.
  Review Job Logs: Check if the job logs for the specific job exist. You can do this by navigating to transaction SM37 and looking for the job in question.
  Check Authorizations: Verify that the user has the necessary authorizations to view job logs. This can be done by checking the user's roles and authorizations.
  Recreate Job: If the job log is corrupted or missing, consider recreating the job and running it again to generate a new log.
  System Check: Perform a system check to identify any performance issues or errors in the system logs (transaction SM21).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: To monitor background jobs and view job logs.
  SM21: To check system logs for errors.
  ST22: To check for dumps that may provide more context on the error.
  
  
  SAP Notes: Search the SAP Support Portal for notes related to BT168 or job log issues.
  Documentation: Review SAP documentation for background processing and job management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the BT168 error message in SAP.