How To Fix BT071 - User & is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: BT - Background processing messages

• Message number: 071

• Message text: User & is unknown

What causes this issue?

You have entered a user who is not defined in the SAP system as the
"authorizations user" for a job step. (The program in a job step runs
under the authorizations of the authorizations user.)

System Response

No action taken.

How to fix this error?

<DS:TRAN.SU01>Check the user ID</> (user maintenance authorization
required) and correct your specification.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BT071 - User & is unknown ?

  The SAP error message BT071 ("User & is unknown") typically indicates that the system is unable to recognize the user ID specified in the transaction or process you are trying to execute. This can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Created: The user ID does not exist in the SAP system.
  User Deactivation: The user ID may have been created but is currently inactive or locked.
  Incorrect User ID: There may be a typo or error in the user ID being entered.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Client-Specific Issues: The user may exist in a different client within the SAP system.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user ID exists. If it does not, you will need to create it.
  
  
  
  Create or Reactivate User:
  
  If the user does not exist, create a new user using SU01.
  If the user exists but is locked or inactive, you can unlock or reactivate the user in SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure that you are entering the correct user ID.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action. You can check this in SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Client Check:
  
  Make sure you are logged into the correct client where the user ID is supposed to exist. You can check the client in the SAP GUI.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Management: Understanding user roles and profiles in SAP is crucial for managing user access and permissions effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authorization errors.
  
  By following these steps, you should be able to identify and resolve the issue related to the BT071 error message in SAP.