How To Fix /BSNAGT/MESSAGE287 - Step &1 / &2 not found.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /BSNAGT/MESSAGE -

  • Message number: 287

  • Message text: Step &1 / &2 not found.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /BSNAGT/MESSAGE287 - Step &1 / &2 not found. ?

    The SAP error message /BSNAGT/MESSAGE287 Step &1 / &2 not found typically indicates that a specific step in a process or workflow cannot be found. This error is often related to the Business Process Management (BPM) or Business Workflow components in SAP.

    Causes:

    1. Missing Configuration: The step referenced in the error message may not be configured correctly in the system.
    2. Transport Issues: If the process or workflow was transported from one system to another (e.g., from development to production), it may not have been transported correctly, leading to missing steps.
    3. Version Mismatch: There may be a version mismatch between the workflow definition and the actual implementation in the system.
    4. Deleted or Inactive Steps: The step may have been deleted or marked as inactive in the workflow configuration.

    Solutions:

    1. Check Workflow Configuration:

      • Go to the workflow definition in the SAP system and verify that the steps are correctly defined and active.
      • Use transaction code SWDD (Workflow Builder) to check the workflow definition.
    2. Transport Check:

      • Ensure that all necessary transport requests have been imported correctly into the target system.
      • Check the transport logs for any errors or warnings related to the workflow.
    3. Recreate Missing Steps:

      • If a step is missing, you may need to recreate it in the workflow definition.
      • Ensure that all necessary components and dependencies are in place.
    4. Check for Updates:

      • If you are using a custom workflow, ensure that it is up to date with the latest changes in the business process.
    5. Debugging:

      • If the issue persists, consider debugging the workflow to identify where the error is occurring. Use transaction SWI1 to analyze workflow instances.
    6. Consult Documentation:

      • Review SAP documentation or notes related to the specific workflow or process you are working with for any known issues or updates.

    Related Information:

    • Transaction Codes:

      • SWDD: Workflow Builder
      • SWI1: Work Item Selection
      • SWI2_FREQ: Work Item Selection for Recurrent Tasks
      • SWI2_DURA: Work Item Selection for Duration Tasks
    • SAP Notes: Check SAP Notes for any specific fixes or patches related to the error message. You can search for the error message or related keywords in the SAP Support Portal.

    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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