How To Fix /BSNAGT/MESSAGE289 - Processing of step &1 triggered by user &2.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /BSNAGT/MESSAGE -

  • Message number: 289

  • Message text: Processing of step &1 triggered by user &2.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /BSNAGT/MESSAGE289 - Processing of step &1 triggered by user &2. ?

    The SAP error message /BSNAGT/MESSAGE289 typically indicates that a specific processing step was triggered by a user, and it may relate to issues in the Business Process Management (BPM) or Business Workflow (WF) areas. The message itself is somewhat generic, and the exact cause can vary based on the context in which it appears.

    Possible Causes:

    1. User Triggered Action: The error may occur when a user initiates a process that cannot be completed due to missing data, incorrect configurations, or system issues.
    2. Authorization Issues: The user may not have the necessary authorizations to perform the action associated with the step.
    3. Configuration Errors: There may be issues with the configuration of the workflow or process that is being executed.
    4. System Errors: There could be underlying system errors or inconsistencies in the data that prevent the process from completing successfully.

    Solutions:

    1. Check User Authorizations: Ensure that the user has the necessary permissions to execute the step. You can do this by reviewing the user's roles and authorizations in the SAP system.
    2. Review Process Configuration: Check the configuration of the workflow or process that is being executed. Look for any missing or incorrect settings that could be causing the issue.
    3. Analyze Logs: Use transaction codes like SLG1 (Application Log) or SWI1 (Workflow Log) to analyze logs for more detailed error messages or warnings that can provide insight into what went wrong.
    4. Data Validation: Ensure that all required data for the process is present and correctly formatted. Missing or incorrect data can lead to processing errors.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific process or workflow to see if there are known issues or additional troubleshooting steps.
    6. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Workflow Log), SLG1 (Application Log), and SWI2_FREQ (Work Item Selection).
    • SAP Notes: Search for SAP Notes related to the specific error message or the process you are working with. SAP Notes often contain fixes or workarounds for known issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.

    By following these steps, you should be able to diagnose and resolve the issue related to the error message /BSNAGT/MESSAGE289.

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