How To Fix BS_SSC_SR023 - CRM Service Request UI being launched in a browser


BS_SSC_SR023 - Overview

  • Message type: E = Error

  • Message class: BS_SSC_SR - Message Class for Service Request

  • Message number: 023

  • Message text: CRM Service Request UI being launched in a browser

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  • INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


BS_SSC_SR023 - Details

  • The SAP error message BS_SSC_SR023 typically indicates an issue related to the CRM Service Request UI being launched in a browser. This error can occur for various reasons, and understanding the cause and potential solutions can help resolve the issue.
    
    Cause: Browser Compatibility: The browser being used may not be compatible with the SAP CRM Service Request UI.
    Configuration Issues: There may be misconfigurations in the SAP system or the UI settings. Authorization Issues: The user may not have the necessary authorizations to access the Service Request UI. Network Issues: There could be network-related problems preventing the UI from loading correctly. SAP Notes: There may be relevant SAP Notes that address specific bugs or issues related to the Service Request UI.
    Solution: Check Browser Compatibility: Ensure that you are using a supported browser version. SAP typically recommends using specific versions of browsers like Chrome, Firefox, or Internet Explorer. Clear the browser cache and cookies, and try accessing the UI again. Review

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