How To Fix BS_SSC_SR025 - This service request has not been synchronized back from CRM.

BS_SSC_SR025 - Overview

• Message type: E = Error

• Message class: BS_SSC_SR - Message Class for Service Request

• Message number: 025

• Message text: This service request has not been synchronized back from CRM.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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BS_SSC_SR025 - Details

• The SAP error message BS_SSC_SR025 indicates that a service request has not been synchronized back from the CRM (Customer Relationship Management) system. This typically occurs in scenarios where there is a disconnect between the CRM and the backend system (like SAP ERP) regarding the status or updates of service requests.
  Causes:
  
  Synchronization Issues: There may be a failure in the data synchronization process between the CRM and the backend system.
  Configuration Problems: Incorrect configuration settings in the middleware or in the CRM system can lead to synchronization failures.
  Network Issues: Temporary network issues can prevent the successful transfer of data between systems.
  Data Integrity Issues: If there are inconsistencies or errors in the data being sent from CRM, it may not be processed correctly in the backend.
  Authorization Issues: The user or system may not have the necessary permissions to perform the synchronization.
  
  Solutions:
  
  Check Synchronization Logs: Review the logs in both the CRM and the backend system