How To Fix BS_CC_MESSAGES006 - No case found for given search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: BS_CC_MESSAGES - Messages for Cleansing Case GenIL Component CLEANS

• Message number: 006

• Message text: No case found for given search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BS_CC_MESSAGES006 - No case found for given search criteria ?

  The SAP error message BS_CC_MESSAGES006: No case found for given search criteria typically occurs in the context of case management or when working with case-related transactions in SAP. This error indicates that the system could not find any cases that match the search criteria you provided.
  Causes:
  
  Incorrect Search Criteria: The search parameters you entered may not match any existing cases. This could be due to typos, incorrect dates, or other mismatched fields.
  Case Not Created: The case you are trying to access may not have been created yet or may have been deleted.
  Authorization Issues: You may not have the necessary permissions to view the cases that match your search criteria.
  Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
  Filters Applied: There may be filters applied in the search that are too restrictive, leading to no results being returned.
  
  Solutions:
  
  Verify Search Criteria: Double-check the search parameters you entered. Ensure that all fields are filled out correctly and that there are no typos.
  Check Case Creation: Confirm that the case you are looking for has indeed been created. You may need to consult with a colleague or check the case creation logs.
  Review Authorizations: Ensure that you have the necessary permissions to view the cases. If not, contact your SAP administrator to request access.
  Remove Filters: If you have applied any filters, try removing them to see if any cases appear.
  Consult Logs: Check system logs or error messages for any additional information that might indicate why the case is not found.
  Data Synchronization: If your SAP system is integrated with other systems, check for any synchronization issues that might be affecting data availability.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to case management, such as CRM_ORDER, CRM_CASE, or others depending on your specific SAP module.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for guidance on case management and search functionalities.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.