How To Fix BOS04040 - Failed; contact technical support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BOS04 - BOS PS integration and Futher objects with EN language

  • Message number: 040

  • Message text: Failed; contact technical support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BOS04040 - Failed; contact technical support ?

    The SAP error message BOS04040, which states "Failed; contact technical support," is a generic error message that can occur in various contexts within the SAP system. It typically indicates that a specific operation or process has failed, but it does not provide detailed information about the underlying cause. Here are some common causes, potential solutions, and related information for this error:

    Common Causes:

    1. Configuration Issues: Incorrect configuration settings in the SAP system can lead to failures in specific processes.
    2. Authorization Problems: The user may not have the necessary permissions to perform the action that triggered the error.
    3. System Performance: High system load or performance issues can cause processes to fail.
    4. Data Issues: Inconsistent or corrupt data in the database can lead to failures during processing.
    5. Network Issues: Connectivity problems between the SAP application and the database or other services can result in errors.
    6. Software Bugs: There may be bugs in the SAP software or in custom code that lead to unexpected failures.

    Potential Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insight into the cause of the failure.
    2. Review Configuration: Ensure that all relevant configurations are set up correctly. This may involve checking settings in transaction SPRO or other configuration transactions.
    3. User Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be checked using transaction SU53 or by consulting with your security team.
    4. System Performance: Monitor system performance using transaction ST03 or ST04 to identify any bottlenecks or issues that may be affecting processing.
    5. Data Consistency: Run consistency checks on the relevant data to ensure there are no corrupt or inconsistent records.
    6. Network Connectivity: Check network connections and ensure that all required services are running and accessible.
    7. Contact SAP Support: If the issue persists and you cannot identify the cause, it may be necessary to contact SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
    • Community Forums: Check SAP Community forums or other online resources where users may have discussed similar issues.
    • Documentation: Review SAP documentation for the specific module or process you are working with to ensure you are following the correct procedures.

    Since this error message is generic, the specific steps to resolve it may vary depending on the context in which it occurs. Always ensure to gather as much information as possible before attempting to troubleshoot or escalate the issue.

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