How To Fix BL323 - New price: Special offer in document &1 is no longer valid

SAP Error Message - Details

• Message type: E = Error

• Message class: BL - Application Log

• Message number: 323

• Message text: New price: Special offer in document &1 is no longer valid

What causes this issue?

The special price offer for this flight was for a specified period
only, and no longer applies.

System Response

Prices recalculated.

How to fix this error?

Check the new prices.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BL323 - New price: Special offer in document &1 is no longer valid ?

  The SAP error message BL323, which states "New price: Special offer in document &1 is no longer valid," typically occurs in the context of pricing and sales documents, such as sales orders or quotations. This error indicates that the special pricing condition that was applied to a document is no longer valid, possibly due to changes in the pricing conditions or validity periods.
  Causes:
  
  Validity Period Expired: The special offer or pricing condition may have a defined validity period, and the current date falls outside this range.
  Condition Record Changes: The condition record for the special offer may have been modified or deleted in the system, making it unavailable for the document in question.
  Document Status: The document may have been changed or updated in a way that invalidates the previously applied pricing conditions.
  Master Data Changes: Changes in customer master data, material master data, or pricing procedures can also lead to this error.
  
  Solutions:
  
  Check Validity Dates: Review the validity dates of the special offer or pricing condition in the condition records. Ensure that the current date falls within the valid range.
  Update Condition Records: If the condition record has been changed or deleted, you may need to create a new condition record or update the existing one to restore the special pricing.
  Reprocess the Document: If the document has been changed, try to reprocess it or create a new document to see if the pricing can be reapplied.
  Consult Pricing Procedures: Ensure that the pricing procedure assigned to the document is correct and that it includes the necessary condition types for the special offer.
  Check for Master Data Changes: Verify if there have been any recent changes to customer or material master data that could affect pricing.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) to manage pricing conditions.
  Pricing Analysis: Use transaction V/06 to analyze pricing procedures and conditions.
  SAP Notes: Check SAP Notes for any known issues or patches related to pricing errors.
  User Authorization: Ensure that you have the necessary authorizations to view and modify pricing conditions.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.