How To Fix BL321 - Incomplete address data for customer &1 in document &2


BL321 - Overview

  • Message type: E = Error

  • Message class: BL - Application Log

  • Message number: 321

  • Message text: Incomplete address data for customer &1 in document &2

  • Show details Hide details
  • What causes this issue?

    Customer address is not completely maintained.

    System Response

    A warning appears.

    How to fix this error?

    Maintain the address in the customer master data.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


BL321 - Details

  • The SAP error message BL321 indicates that there is incomplete address data for a customer in a specific document. This error typically arises when the system requires certain address details for a customer, but those details are missing or not fully populated in the relevant document.
    
    Cause: The error can occur due to several reasons: Missing Address Information: The customer master data may not have all the required address fields filled out, such as street, city, postal code, or country. Document-Specific Requirements: The document (like an invoice, sales order, etc.) may require additional address information that is not present in the customer master data. Data Migration Issues: If data was migrated from another system, some address fields may not have been transferred correctly. Configuration Settings: The system configuration may require certain address fields to be mandatory, and if they are not filled, the error will occur.
    Solution: To resolve the BL321 error, you can take the following steps: Check

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