BL322 - Invoice &1 incomplete. Bank a/c details missing

SAP Error Message - Details

• Message type: E = Error

• Message class: BL - Application Log

• Message number: 322

• Message text: Invoice &1 incomplete. Bank a/c details missing

What causes this issue?

The invoice created is incomplete. Customer bank account details are
missing.

System Response

Error message.

How to fix this error?

Maintain the customer bank account details.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BL322 - Invoice &1 incomplete. Bank a/c details missing ?

  The SAP error message BL322, which states "Invoice &1 incomplete. Bank a/c details missing," typically occurs during the processing of an invoice in the SAP system. This error indicates that the invoice cannot be processed because the necessary bank account details are missing for the vendor or customer associated with the invoice.
  Cause:
  
  Missing Bank Account Information: The vendor or customer master data does not have the required bank account details filled in.
  Incomplete Master Data: The vendor or customer master record may not be fully maintained, leading to missing information.
  Incorrect Configuration: There may be issues with the configuration settings in the SAP system that prevent the bank account details from being retrieved or displayed.
  
  Solution:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the transaction code XK03 (for vendors) or FD03 (for customers) to display the master data.
  Verify that the bank account details are correctly maintained in the relevant sections (e.g., "Payment Transactions" tab).
  If the bank account details are missing, you can update them using transaction code XK02 (for vendors) or FD02 (for customers).
  
  
  
  Maintain Bank Details:
  
  Ensure that the bank account number, bank key, and other relevant details are filled in correctly.
  Make sure that the bank account is active and valid.
  
  
  
  Check Configuration:
  
  If the issue persists, check the configuration settings related to payment processing in the SAP system. This may involve consulting with your SAP Basis or configuration team to ensure that everything is set up correctly.
  
  
  
  Review Payment Terms:
  
  Sometimes, payment terms may also affect how bank details are processed. Ensure that the payment terms are correctly set up for the vendor or customer.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on handling this error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK03: Display Vendor
  XK02: Change Vendor
  FD03: Display Customer
  FD02: Change Customer
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit vendor or customer master data.
  
  
  By following these steps, you should be able to resolve the BL322 error and successfully process the invoice. If the problem continues, it may be necessary to involve your SAP support team for further investigation.