How To Fix BKK_CLS024 - Bank area &2, Acct &1: Has payt orders in dual control; cls. proc. termtd

SAP Error Message - Details

• Message type: E = Error

• Message class: BKK_CLS - BCA: Account Closure

• Message number: 024

• Message text: Bank area &2, Acct &1: Has payt orders in dual control; cls. proc. termtd

What causes this issue?

You want to close account &V1& belonging to bank area &V2&. However, the
system does not allow you to close accounts that have payment orders
which are subject to release under the principle of dual control.

System Response

The system terminates the account closure process for the account.

How to fix this error?

Execute any of the following activities:
Release the payment order
Reject the payment order
Delete the payment order

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BKK_CLS024 - Bank area &2, Acct &1: Has payt orders in dual control; cls. proc. termtd ?

  The SAP error message BKK_CLS024 indicates that there are payment orders in dual control for a specific bank area and account, which prevents the closing process from being completed. This error typically arises in the context of payment processing within the SAP system, particularly when dual control is enabled for financial transactions to enhance security and prevent fraud.
  Cause:
  
  Dual Control Configuration: The dual control mechanism is designed to require two users to approve certain transactions. If there are payment orders that are pending approval or are in a state that requires dual control, the system will not allow the closing process to proceed.
  Pending Payment Orders: There may be payment orders that have not been fully processed or approved, which are still in the system and linked to the specified bank area and account.
  Incomplete Workflow: If the workflow for payment processing is not completed (e.g., one user has approved, but the second user has not), the system will block the closing process.
  
  Solution:
  
  Check Payment Orders: Review the payment orders associated with the specified bank area and account. Ensure that all necessary approvals have been completed.
  
  Navigate to the relevant transaction in SAP (e.g., transaction code F110 for automatic payment transactions) to check the status of payment orders.
  
  
  Complete Dual Control Process: Ensure that the second user completes their part of the dual control process. This may involve logging in and approving the pending payment orders.
  Cancel or Modify Pending Orders: If certain payment orders are no longer needed, consider canceling or modifying them to remove them from the dual control requirement.
  Consult with Users: Communicate with the users involved in the dual control process to ensure that they are aware of the pending approvals and can act accordingly.
  System Configuration: If the dual control process is not required for certain transactions, consider reviewing the configuration settings in SAP to adjust the dual control requirements.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), FBZP (Maintain Payment Program), and FBL1N (Vendor Line Item Display) to monitor and manage payment orders.
  User Roles: Ensure that users involved in the dual control process have the appropriate roles and authorizations to approve transactions.
  Documentation: Refer to SAP documentation or help resources for detailed guidance on managing dual control settings and payment processing.
  
  By addressing the pending payment orders and ensuring that the dual control process is completed, you should be able to resolve the error and proceed with the closing process.