How To Fix BGRFC371 - Application server &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: BGRFC - qRFC - New Background RFC

• Message number: 371

• Message text: Application server &1 is not active

What causes this issue?

The specified application server is not currently connected to the
system. You have either entered an invalid application server, or the
server is not currently active.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BGRFC371 - Application server &1 is not active ?

  The SAP error message BGRFC371 indicates that the application server specified in the message is not active. This error typically occurs in the context of the Background Remote Function Call (BGRFC) framework, which is used for asynchronous communication between different SAP systems or between different instances of the same system.
  Cause:
  
  Server Down: The specified application server is not running or has been shut down for maintenance.
  Network Issues: There may be network connectivity issues preventing access to the specified server.
  Configuration Issues: The server may not be properly configured in the SAP system, or the BGRFC settings may be incorrect.
  Load Balancer Issues: If a load balancer is used, it may not be routing requests correctly to the active application servers.
  Instance Not Registered: The application server may not be registered in the SAP instance list.
  
  Solution:
  
  Check Server Status: Verify that the application server is up and running. You can do this by checking the SAP Management Console (SAP MMC) or using transaction SM51 to view the list of active application servers.
  Network Connectivity: Ensure that there are no network issues preventing access to the application server. You can use tools like ping or telnet to check connectivity.
  Review Configuration: Check the BGRFC configuration in transaction SM58 (for transactional RFC) and SMQ1/SMQ2 (for queue monitoring) to ensure that the server is correctly configured.
  Check Load Balancer: If applicable, verify that the load balancer is functioning correctly and routing requests to the active servers.
  Restart the Server: If the server is down, restart it and ensure that it registers correctly in the SAP system.
  Check Logs: Review the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that might provide more context.
  
  Related Information:
  
  BGRFC: Background Remote Function Call is a mechanism for asynchronous communication in SAP systems.
  Transaction Codes:
  
  SM51: Display and manage application servers.
  SM58: Monitor and manage transactional RFC.
  SMQ1/SMQ2: Monitor outbound and inbound queues for asynchronous processing.
  SM21: System log for error messages.
  ST22: Dump analysis for runtime errors.
  
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.