How To Fix BGRFC370 - Internal error on application server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: BGRFC - qRFC - New Background RFC

• Message number: 370

• Message text: Internal error on application server &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BGRFC370 - Internal error on application server &1 ?

  The SAP error message BGRFC370 indicates an internal error related to the background RFC (BGRFC) processing on the application server. This error can occur due to various reasons, including configuration issues, system resource problems, or inconsistencies in the BGRFC setup.
  Causes:
  
  Configuration Issues: Incorrect settings in the BGRFC configuration can lead to this error.
  Resource Limitations: Insufficient memory or CPU resources on the application server can cause internal errors.
  Network Issues: Problems with network connectivity between application servers can lead to BGRFC failures.
  Database Issues: Database locks or inconsistencies can also trigger this error.
  Software Bugs: There may be bugs in the SAP kernel or specific components that lead to this error.
  
  Solutions:
  
  
  Check BGRFC Configuration:
  
  Verify the BGRFC settings in transaction SM58 and ensure that the configuration is correct.
  Check the BGRFC queues in transaction SMQ1 (for outbound queues) and SMQ2 (for inbound queues) for any stuck or failed entries.
  
  
  
  Monitor System Resources:
  
  Use transaction SM50 or SM66 to monitor the workload on the application server and check for any resource bottlenecks.
  Ensure that the server has adequate memory and CPU resources.
  
  
  
  Review System Logs:
  
  Check the system logs in transaction SM21 for any related error messages that could provide more context about the issue.
  Look for any dumps in transaction ST22 that might indicate a more specific problem.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues affecting communication between application servers.
  Use tools like ping or traceroute to diagnose network problems.
  
  
  
  Database Health Check:
  
  Check for any database locks or performance issues that could be affecting BGRFC processing.
  Use transaction DB02 to monitor database performance and locks.
  
  
  
  Kernel and Software Updates:
  
  Ensure that your SAP system is running the latest kernel and patches. Sometimes, upgrading to the latest version can resolve known bugs.
  
  
  
  Restart BGRFC:
  
  In some cases, restarting the BGRFC service can help clear transient issues. This can be done using transaction SMQS.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages for better diagnosis.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM58: Monitor RFC calls
  SMQ1/SMQ2: Monitor BGRFC queues
  SM21: System log
  ST22: Dump analysis
  SM50/SM66: Process overview
  DB02: Database performance monitoring
  
  
  
  Documentation: Refer to SAP Notes related to BGRFC for specific issues and patches. You can search for relevant SAP Notes in the SAP Support Portal.
  
  
  By following these steps, you should be able to diagnose and resolve the BGRFC370 error effectively.