How To Fix BGRFC373 - Error when querying logon group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: BGRFC - qRFC - New Background RFC

• Message number: 373

• Message text: Error when querying logon group &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BGRFC373 - Error when querying logon group &1 ?

  The SAP error message BGRFC373 typically indicates an issue related to the logon group in the context of the Background Remote Function Call (BGRFC) framework. This error can occur when there is a problem with the configuration or availability of the logon group specified in the error message.
  Cause:
  
  Logon Group Not Found: The specified logon group does not exist in the system.
  Configuration Issues: There may be misconfigurations in the logon group settings.
  Network Issues: There could be network connectivity problems affecting the communication between application servers.
  Server Availability: The application server associated with the logon group may be down or not available.
  Authorization Issues: The user may not have the necessary authorizations to access the logon group.
  
  Solution:
  
  
  Check Logon Group Configuration:
  
  Go to transaction code SMLG to check the configuration of the logon groups.
  Ensure that the logon group specified in the error message exists and is correctly configured.
  
  
  
  Verify Server Availability:
  
  Check if the application servers in the logon group are up and running.
  Use transaction code SM51 to view the list of active application servers.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the servers.
  Check firewall settings and network configurations.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the logon group.
  Check the user roles and profiles to ensure they include the required permissions.
  
  
  
  System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Use transaction code SM21 to check the system log.
  
  
  
  Restart BGRFC:
  
  If the issue persists, consider restarting the BGRFC service or the affected application server.
  
  
  
  Related Information:
  
  BGRFC Overview: Background Remote Function Call (BGRFC) is a mechanism in SAP that allows asynchronous communication between different SAP systems or between different application servers within the same system.
  Transaction Codes:
  
  SMLG: Logon Group Maintenance
  SM51: List of Active Application Servers
  SM21: System Log
  SLG1: Application Log
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to BGRFC and logon groups.
  
  If the problem persists after following these steps, it may be necessary to contact SAP support for further assistance.