How To Fix BG059 - Invalid key while processing print protocol

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 059

• Message text: Invalid key while processing print protocol

What causes this issue?

The print log you requested could not be found. This could, for example,
have something to do with the material master or the material type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BG059 - Invalid key while processing print protocol ?

  The SAP error message BG059: Invalid key while processing print protocol typically occurs when there is an issue with the print protocol configuration or the data being processed for printing. This error can arise in various scenarios, such as when trying to print documents, forms, or reports in SAP.
  Causes:
  
  Invalid Print Protocol Configuration: The print protocol settings may not be correctly configured in the SAP system.
  Missing or Incorrect Data: The data being sent to the print protocol may be incomplete or incorrect, leading to an invalid key error.
  Authorization Issues: The user may not have the necessary authorizations to access the print protocol or the related data.
  Technical Issues: There may be underlying technical issues with the SAP system, such as inconsistencies in the database or issues with the print server.
  
  Solutions:
  
  
  Check Print Protocol Configuration:
  
  Go to the transaction code SPAD (Spool Administration) and verify the configuration of the print protocol.
  Ensure that the print device and output settings are correctly defined.
  
  
  
  Validate Data:
  
  Check the data being processed for printing. Ensure that all required fields are populated and that the data is valid.
  If applicable, review the document or report that is being printed to ensure it is correctly formatted.
  
  
  
  Review User Authorizations:
  
  Ensure that the user attempting to print has the necessary authorizations to access the print protocol and the related data.
  You can check user roles and authorizations using transaction code SU01 (User Maintenance).
  
  
  
  Check for Technical Issues:
  
  Review the SAP system logs for any additional error messages or warnings that may provide more context about the issue.
  If there are inconsistencies in the database, consider running consistency checks or consulting with your SAP Basis team.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration), SU01 (User Maintenance), and SLG1 (Application Log) for troubleshooting.
  Documentation: Review SAP documentation related to print protocols and spool administration for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the BG059 error in your SAP system.