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Message type: E = Error
Message class: BG - Warranty processing
Message number: 007
Message text: Warranty category ist initial for warr.type &
The system could not find an internal warranty category for the
warranty type entered.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
INCLUDE 'NA_SYS' OBJECT DOKU ID TX LANGUAGE E
Error message extract from SAP system. Copyright SAP SE.
BG007
- Warranty category ist initial for warr.type & ?The SAP error message BG007 indicates that the warranty category is initial for the warranty type specified. This typically occurs in the context of warranty management within SAP, where a warranty type is expected to have an associated warranty category defined in the system.
Cause:
- Missing Configuration: The warranty type you are trying to use does not have a corresponding warranty category defined in the system.
- Incorrect Data Entry: The warranty type may have been entered incorrectly, leading to the system not recognizing it.
- Master Data Issues: The master data for the warranty type may not be properly maintained, leading to the absence of a warranty category.
Solution:
Check Warranty Type Configuration:
- Go to the configuration settings for warranty management in SAP (usually found in the SPRO transaction).
- Navigate to the section for warranty types and ensure that the warranty type in question has a valid warranty category assigned.
Assign a Warranty Category:
- If the warranty type is missing a warranty category, you will need to assign one. This can typically be done in the warranty type configuration settings.
- Ensure that the warranty category you assign is appropriate for the type of warranty you are managing.
Review Master Data:
- Check the master data for the warranty type to ensure that all required fields are filled out correctly.
- If necessary, create or update the warranty type to include the required warranty category.
Consult Documentation:
- Review SAP documentation or help resources for warranty management to understand the requirements for warranty types and categories.
Testing:
- After making the necessary changes, test the process again to ensure that the error message no longer appears.
Related Information:
SPRO
for configuration, IW31/IW32
for creating or changing warranty claims, or IW39
for displaying warranty information.If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in warranty management.
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