How To Fix BG005 - Warranty type & not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 005

• Message text: Warranty type & not allowed

What causes this issue?

The master warranty entered is not allowed in this field, as its
<DS:GLOS.3526C334AFAB52B9E10000009B38F974>warranty type</> does not
have the correct<DS:GLOS.3526C335AFAB52B9E10000009B38F974>warranty
category</>.
The program currently only supports two warranty categories for each
technical object. Each warranty type is uniquely assigned to a warranty
category.
You can only enter warranties of the category 'guarantor' in the upper
screen area, and warranties of the category 'warrantee' in the lower
screen area.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an allowed value, and use the input help if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BG005 - Warranty type & not allowed ?

  The SAP error message "BG005 Warranty type & not allowed" typically occurs in the context of warranty management within the SAP system. This error indicates that the warranty type specified in a transaction is not permitted for the operation being performed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Warranty Type: The warranty type entered does not exist or is not configured correctly in the system.
  Configuration Issues: The warranty type may not be allowed for the specific transaction or business process you are trying to execute.
  Authorization Issues: The user may not have the necessary permissions to use the specified warranty type.
  Business Rules: Certain business rules or conditions may restrict the use of specific warranty types in certain scenarios.
  
  Solution:
  
  
  Check Warranty Type Configuration:
  
  Go to the configuration settings for warranty management in SAP (usually found in SPRO under Logistics or Sales and Distribution).
  Verify that the warranty type you are trying to use is correctly defined and active.
  
  
  
  Review Transaction Context:
  
  Ensure that the warranty type is appropriate for the transaction you are attempting. For example, some warranty types may only be applicable to specific product categories or sales orders.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to use the specified warranty type. This can be done by reviewing the user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines related to warranty management in your organization to ensure compliance with business rules.
  
  
  
  Error Message Details:
  
  If available, check the detailed error message or logs for additional context that may help identify the specific issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to warranty management and the specific error message.
  Training and Documentation: Ensure that users are trained on the correct processes for entering warranty types and understand the implications of different warranty configurations.
  Testing: If changes are made to the configuration, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.