How To Fix BG003 - No master warranty number entered

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 003

• Message text: No master warranty number entered

What causes this issue?

The warranty type you selected requires external number asssignment.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter a warranty number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BG003 - No master warranty number entered ?

  The SAP error message BG003 "No master warranty number entered" typically occurs in the context of warranty management within the SAP system. This error indicates that a required master warranty number has not been provided when attempting to process a warranty-related transaction.
  Cause:
  
  Missing Master Warranty Number: The most common cause is that the transaction being executed requires a master warranty number, but it has not been entered or is missing from the relevant document.
  Configuration Issues: There may be configuration settings in the warranty management module that are not set up correctly, leading to the system not recognizing or requiring a master warranty number.
  Data Entry Errors: Users may have overlooked entering the master warranty number due to oversight or misunderstanding of the required fields.
  
  Solution:
  
  Enter Master Warranty Number: Ensure that you enter a valid master warranty number in the relevant field before executing the transaction. This number should correspond to an existing warranty record in the system.
  Check Configuration: Review the configuration settings for warranty management in SAP. Ensure that the system is set up to recognize and require master warranty numbers where applicable.
  Review Documentation: Consult the SAP documentation or user manuals related to warranty management to understand the requirements for entering a master warranty number.
  User Training: If the issue is recurring, consider providing additional training to users on how to properly enter warranty information in the system.
  Consult with SAP Support: If the problem persists after checking the above points, it may be beneficial to reach out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to warranty management, such as IW51 (Create Notification) or IW52 (Change Notification), where warranty numbers may be required.
  Master Warranty Records: Understand how to create and manage master warranty records in SAP, as this will help in ensuring that the necessary data is available when needed.
  SAP Notes: Check for any SAP Notes related to warranty management that may address known issues or provide additional guidance on handling warranty numbers.
  
  By addressing the missing master warranty number and ensuring proper configuration and user training, you can resolve the BG003 error and improve the efficiency of warranty management processes in SAP.