How To Fix BG002 - Control for warranty category & not created

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 002

• Message text: Control for warranty category & not created

What causes this issue?

The warranty type is assigned internally to a warranty category (inbound
/outbound). The warranty category contains control parameters that are
necessary for system processing.

System Response

The System cannot find these parameters and terminates processing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE 'NA_SYS' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BG002 - Control for warranty category & not created ?

  The SAP error message BG002, which states "Control for warranty category & not created," typically occurs in the context of warranty management within SAP. This error indicates that the system is unable to find the necessary control settings for a specific warranty category that is being referenced in a transaction or process.
  Cause:
  
  Missing Configuration: The warranty category referenced in the transaction has not been configured in the system. This could be due to a lack of setup in the warranty management module.
  Incorrect Warranty Category: The warranty category being used may not exist or may have been incorrectly entered in the transaction.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary configuration for the warranty category.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the warranty management configuration settings in SAP (usually found in the SPRO transaction).
  Ensure that the warranty category in question is properly defined and configured. This includes checking the settings for warranty types, warranty conditions, and any related parameters.
  
  
  
  Create or Update Warranty Category:
  
  If the warranty category does not exist, create it by following the necessary steps in the configuration.
  If it exists but is not properly configured, update the settings to ensure that all required fields and parameters are filled out correctly.
  
  
  
  Verify Transaction Data:
  
  Check the transaction or document that triggered the error to ensure that the correct warranty category is being used.
  Make sure that there are no typographical errors in the warranty category field.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify warranty categories. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on warranty management and the configuration of warranty categories.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO (Customizing)
  IW31/IW32 (Create/Change Maintenance Orders)
  IW39 (Display Maintenance Orders)
  
  
  
  SAP Notes: Check for any SAP Notes related to warranty management and error BG002, as there may be patches or updates that address known issues.
  
  
  Support: If the issue persists after checking the configuration and data, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in warranty management.
  
  
  By following these steps, you should be able to resolve the BG002 error and ensure that the warranty category is properly configured in your SAP system.