How To Fix BG009 - Text for warranty type & not maintained


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BG - Warranty processing

  • Message number: 009

  • Message text: Text for warranty type & not maintained

  • Show details Hide details
  • What causes this issue?

    Warranty types can have a text, but the current warranty type has no
    text.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Maintain the text, or contact your system administrator.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BG009 - Text for warranty type & not maintained ?

    The SAP error message BG009, which states "Text for warranty type & not maintained," typically occurs when there is a missing description or text for a specific warranty type in the system. This can happen in various SAP modules, particularly in the context of warranty management or service processing.

    Cause:

    1. Missing Text Entry: The warranty type has been defined in the system, but the corresponding text or description for that warranty type has not been maintained.
    2. Configuration Issues: The warranty type may not be properly configured in the system, leading to the absence of necessary texts.
    3. Data Migration Issues: If data has been migrated from another system, some warranty types may not have been fully populated with the required text.

    Solution:

    To resolve the BG009 error, you can follow these steps:

    1. Maintain Warranty Type Text:

      • Go to the transaction code SPRO (SAP Reference IMG).
      • Navigate to Logistics > Customer Service > Service Processing > Warranty Management > Define Warranty Types.
      • Find the warranty type that is causing the error.
      • Ensure that the text for the warranty type is maintained. If it is missing, add the appropriate description.
    2. Check Configuration:

      • Ensure that all necessary configurations related to warranty management are correctly set up.
      • Review any related settings that might affect the warranty type and its texts.
    3. Testing:

      • After maintaining the text, test the process that triggered the error to confirm that the issue has been resolved.
    4. Documentation:

      • Document the changes made for future reference and to assist other users who may encounter similar issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) if you are working with service orders that involve warranties.
    • SAP Notes: Check for any SAP Notes related to warranty management that might provide additional insights or fixes for known issues.
    • User Roles: Ensure that you have the necessary authorizations to make changes to warranty types and their texts in the system.

    By following these steps, you should be able to resolve the BG009 error and ensure that your warranty types are properly maintained in SAP.

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